The NDIS provides funding to eligible individuals based on their individual needs. The supports and services provided to NDIS participants should help people with disabilities to have the same things in life as other people, such as a place to live, a job, hobbies, and the company of family and friends. Families and caregivers provide help and support that could otherwise be provided by formal services or paid support workers. You and your support coordinator should also make sure that you have a plan that prepares you for these situations.
Your support coordinator can help you take action if a crisis situation occurs. Once a service plan has been designed, your support coordinator can help you, your family and caregivers to implement it. Your support coordinator should not act as an independent advocate for your disability. However, your support coordinator can help you understand when you might need a formal advocate.
The NDIS provides funding to people with disabilities who are eligible to spend more time with family and friends, have greater independence, access new skills, jobs or volunteer work in their community, and improve their quality of life. If you are not satisfied with the quality or safety of the NDIS supports and services, your support coordinator can also help you file a complaint with the NDIS Commission. You can find more information on the type of support that the NDIS can finance in the NDIS Price Agreements and Price Limits. The NDIS Act and the rules established under the NDIS Act also tell us which supports will not be funded by the NDIS.
More information and copies of the “I heart NDIS” and “I Support NDIS” logos can be found on the Trademarks and Use of Logos page. If you have questions about how to use NDIS funds, your NDIS planner or LAC can provide advice and support to help you do the right thing.